What action is necessary to prove a process' capability?

Conducting a trial run or pilot test is essential for proving a process's capability because it enables organizations to assess how well the process performs under realistic conditions. A trial run provides valuable insights into variables such as production efficiency, quality control, and the overall reliability of the process. By simulating the actual working environment, stakeholders can identify any potential issues and make necessary adjustments before full-scale implementation. This empirical data collected during the pilot test helps in making informed decisions about capacity, process modifications, and resource allocation.

Additionally, trial runs can reveal how a process will interact with existing systems and reveal any unforeseen challenges that may not be evident in theoretical assessments. They serve as a direct validation of the process's ability to meet specified performance standards or customer requirements, thereby establishing confidence in its capability to function effectively in a real-world scenario. Such evaluations are critical in international logistics, where reliability and efficiency are paramount in meeting global supply chain demands.